Quickstart Online is a free knowledge portal on the subject of e-commerce - from HDE, retailers helping retailers and the Amazon initiative "Entrepreneurs of the Future". We help small and medium-sized retailers quickly and easily find the right digital foothold. Where to start? And which type of e-commerce is suitable for which retailer? In our free online courses we give you answers to your questions.
We offer a variety of learning resources tailored for retailers looking to
establish their online
presence.
Take our free e-learning courses whenever it fits your schedule. Whether you’re just starting or looking to expand, you can learn step by step, at your own speed.
Learn directly from experienced professionals in the retail and e-commerce industry. Their insights will help you make informed decisions and avoid common pitfalls.
Discover proven business techniques that you can apply right away to improve sales, attract customers, and grow your online business successfully.
From beginners to experienced sellers, we provide free courses, expert insights,
and hands-on training
to help you succeed in online business.
Answers to frequently asked questions about Quickstart Online.
Our structured courses guide you through every aspect of e-commerce
Learn the essentials of online retail and discover which e-commerce model fits your business.
Discover the best sales strategies, marketplaces, and digital shop systems to grow your business and increase conversions.
Optimize your operations with automated inventory management, payment solutions, and customer service techniques for a seamless workflow.
Learn how to identify your target audience, improve customer relationships, and deliver top-tier service to boost retention.
Explore self-shipping, third-party logistics, and cost-effective delivery methods to streamline your order fulfillment.
Discover key pricing strategies, success metrics, and AI-driven insights to enhance your e-commerce efficiency.
Learn proven strategies, expert insights, and practical tools to
expand your e-commerce presence
and increase sales.
Gain insights from industry leaders and successful online retailers
Country Manager Amazon.de, Rocco Bräuniger, explains the Amazon leadership principle "100 percent customer-focused". In this learning unit, you will learn how Amazon employees always focus on the customer and how Amazon continuously works to gain and maintain the trust of customers.
Markus Schöberl is Director Seller Services Amazon.de and is responsible for sales partners in Germany, Austria and Switzerland. How important the "Leadership Principles" are and how they shape the corporate culture at Amazon.
Become an e-commerce professional in just a few steps. With our simple
and varied learning offers, you
will take your business to the next level.
Online shoppers expect detailed product descriptions, smooth return processes, and secure transactions. Learn how to meet these demands effectively.
Protect your business by understanding e-commerce regulations, including data protection, return policies, and compliance with online trade laws.
Decide whether to sell via your own online store, established marketplaces, or social media—or use a combination for maximum reach.
Implement a digital inventory management system to streamline processes and handle sales across multiple platforms efficiently.
Select trusted digital payment methods to provide customers with a smooth and secure checkout experience.
Ensure your staff understands e-commerce tools, customer service best practices, and order fulfillment strategies to run a seamless operation.
Implement a digital inventory management system to streamline processes and handle sales across multiple platforms efficiently.
Decide whether to manage shipping in-house or use third-party logistics to ensure fast and reliable delivery.
Track key performance indicators (KPIs), refine pricing strategies, and continuously optimize your store to drive sales and expand your brand.
Implement a digital inventory management system to streamline processes and handle sales across multiple platforms efficiently.
Connect your store to leading marketplaces and eCommerce platforms effortlessly.
